At DK eVapes, we strive to provide reliable and efficient shipping services to our customers across Canada. Below are the details of our shipping policy:
1. Shipping Rates
- Free Shipping: Available on orders over CAD 100.
- Standard Shipping: CAD 20 for orders under CAD 100.
2. Signature Requirement
- All shipments require a signature upon delivery to confirm the recipient is 19 years of age or older, as mandated by Canadian law.
3. Order Processing Times
- Orders are processed within 1-2 business days of receipt.
- Orders placed on weekends or holidays will be processed the next business day.
4. Delivery Times
- Delivery times may vary depending on the shipping carrier and destination. Most orders are delivered within 3-7 business days.
5. Shipping Carriers
- We partner with reliable shipping carriers to ensure your products arrive safely and on time.
6. Shipping Restrictions
- We ship only within Canada.
- All shipments comply with provincial and federal laws regarding the sale and distribution of vaping products.
7. Lost or Damaged Shipments
- DK eVapes is not liable for delays caused by carriers but will assist in resolving issues related to lost or damaged shipments. If your shipment is lost or damaged, please contact us at dkkservicegroup@gmail.com or +1 (343) 645-4822.
8. Address Accuracy
- Customers are responsible for providing accurate shipping addresses. DK eVapes is not responsible for shipments sent to incorrect or incomplete addresses provided by the customer.
9. Contact Us
For any questions or concerns regarding shipping, please reach out:
- Email: dkkservicegroup@gmail.com
- Phone: +1 (343) 645-4822
- Address: 8146 Old Hwy 2, Tyendinaga Mohawk Territory, K0K 1X0, Canada
By placing an order with DK eVapes, you agree to this Shipping Policy. Thank you for choosing DK eVapes for your vaping needs.